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policy resources

Need some help to plan a holiday, or some pre-travel advice?

Then the resource section below is for you. Where to find the information and products you need? It's all covered.

Resources

We have grouped the resources into two sections:

  1. A 'planning resources' section to help you plan your holiday; and

  2. A 'things to do before you go' section for after you've booked your trip

We also recommend a great advice and information website where you can find the cheapest flights, hotels, car hire and all things holiday called 1stHolidayStore.co.uk.

Planning a trip? Our planning resources section

How about some recommended resources?

Organise your search with our Free 'TravellersSOS Pocket Planner'. No more scribbling on the back of an envelope, this Adobe (pdf.) file will help you organise your search like a professional. To download it quickly right click on this Planner link and pick 'save as'. Then save it to your hard drive to open and print later.

The 64 thousand dollar question, where to go to find those elusive holiday bargains? www.lastminute.com, www.ebookers.com, www.expedia.co.uk (owned by Microsoft) and www.teletextholidays.co.uk always rank amongst the top online companies. We also like www.a2btravel.com (a UK site set up by the magazine publisher EMAP) and www.holidaydiscounts.com (owned by Lincoln Travel). To be honest though, you're often better to sit in front of Teletex on your TV!
Planning a driving holiday to Europe using your own car?
The Drive-Alive website (www.drive-alive.co.uk) features everything you need to choose your channel crossings, hotels or self-catering property, including a route planner and tips on driving abroad.
Find out more about the accommodation you've been offered? We love this site. Go to www.virgin.net/travel and click on the 'Resort Finder' section (in the index in the left hand margin). Here you'll find the honest and unbiased information on resorts and specific hotels, previously only available to travel agents!
Need a book or travel guide? We like www.easyvalue.com. It uses 'bot' technology (automated 'spiders' that rapidly query multiple merchants and build a table of prices and delivery times), which means that it takes a bit longer to search than traditional book sites like Amazon. But it's search results give you a price and delivery comparison for up to 15 online book sites, including all of the usual suspects (Amazon, BOL and WH Smith). And the prices it displays include delivery charges, often used to mask a true comparison. easyvalue also has an electrical section for cameras and camcorders, but the choice is a bit limited. And it's about to launch a flight search section too.
easyvalue.com also has an electrical section for cameras and camcorders, but the choice is a bit limited. And it's about to launch a flight search section too.
If you're buying an expensive book that originates from America, and you are able to wait 11 - 18 days to get it, it is often cheaper on Amazon.com (as opposed to Amazon.co.uk), even with the increased delivery charges.
Want to some free local information? Check out the local tourist office via the 'tourist offices worldwide directory' (www.towd.com). A much underused resource.
Need a map? We like www.multimap.com. Not only does it provide good worldwide coverage, it's easy to navigate and has the option to view (and print) printer friendly pages.
Want to save up to 75% on your travel Insurance?
  • Don't buy it from your travel agent or your bank - they're usually the most expensive places to buy.
  • Do get an annual multi-trip policy if you go abroad more than once a year.
  • A recent Which? survey rated the following low cost providers in its top 8 www.direct-travel.co.uk, www.journeywise.co.uk and www.travelplan-direct.co.uk. An annual policy for a single person covering Europe costs just £29.50, £31.45 and £34.00 (respectively), and an annual worldwide family policy costs £65.00, £67.20 and £93.00. Compare that to a single policy at £119 or a family policy at £236 from Thomas Cook. I know where I'm buying!
Questions about renewing your passport or visa requirements? Avoid the all-day queue at the passport office by going to www.ukpa.gov.uk/. You'll find travel advice and an easy to navigate applications, renewals and urgent applications sections.
Need some currency? We do a couple of searches each month to check who's giving the best rates. www.thomascook.co.uk, www.onlinefx.co.uk and www.travelex.co.uk consistently came out on top.
Information on travelling to a specific country? The Foreign & Commonwealth Office site (www.fco.gov.uk) has some good information.
Travel Health? Best of breed are www.travelhealth.com and www.tripprep.com. If you want something a bit less US-centric try the travel section of www.netdoctor.co.uk.
Worried about sun protection? Visit www.sunprotection.org. It's a L'Oreal site, and looks like it was written for a 7 year old doing a science project, but it has some good advice and is well worth a visit.

Need a holiday car? We like www.holidayautos.com, who offer a £5 discount for booking online (already built into the price they quote, which never fails to disappoint me).

However, do your homework first. Check around with the likes of www.autosabroad.co.uk (check the prices online but you have to phone to book), www.carhire4less.co.uk (part of the '4less' group), www.carjet.com, and call Direct Car Hire (08704 44 66 77 - their website is just a page with their number on at the moment!).

It's often cheaper to phone Holiday Autos with a lower quote from a competitor and take advantage of their price match, rather than accepting their online price. Even though you lose the £5 online booking 'discount'.

One final word of advice on car hire - check the hire documents carefully when they arrive. It's not unknown for a car hire firm to give you a cheaper price by downgrading you to a 3-door car or one with no air conditioning (if it doesn't say 5 door or air conditioning, it doesn't have 5 doors or air conditioning). Make sure you got what you agreed to on the phone, and paid for, before you get to Orlando airport at 2 a.m.!

How about some accommodation? For villas we like www.villadeals.com (part of Thompson Travel Group), www.holidaybank.co.uk (pulls together information from a range of specialist villa companies) and www.jamesvillas.com (a UK based online directory).For hotels try www.hotelselect.co.uk, www.hotelconnect.co.uk and www.hotelnet.co.uk (part of Holiday Break plc).
Flights? In addition to the no-frills companies (www.ryanair.ie, www.easyjet.com, www.go-fly.com and www.buzzaway.com) for their chosen routes, we like www.britishairways.com (particularly their world savers) and the brokers www.ebookers.com, www.TravelSelect.com and www.lastminute.com.

Airport parking? Have you noticed how airport parking companies have started to charge for an extra day? Until recently you used to pay 7 days for 7 days. Now if your flight leaves at 7 am and you return at 10 pm 7 days later? Sorry, that's 8 days parking fees!

Other than this gripe, and they are all doing it, for Gatwick we like www.aphoffers.co.uk - reliable, cheap and very close to the airport. For Heathrow we like Pink Elephant (020 8564 9050). And at other airports we usually use the airports long stay car park (it's usually cheaper to pre-book, try www.bcponline.co.uk or www.ncp.co.uk). And we've heard good things about www.abcholidayextras.co.uk's choice and prices.

Help! Need details on a travel subject but a website's not listed here? We have a huge database full of them. E-mail your request to information@TravellersSOS.co.uk. And if you'd like to recommend a website (as long as you don't own or work for it……!) you can e-mail us at information@TravellersSOS.co.uk too.
www.travellingwithchildren.co.uk provides strategies, solutions and secure online shopping for sucessful family travel and holidays. A great site if you're travelling with children!
And www.seniority.co.uk is another great site, packed with advice and information for over 50's.

 

Booked your Trip? Things to do before you go

So you're off then! A few of things before you go:

Information? If you want some information on the resort or the area, a guide book, insurance, car hire, currency or just about anything else for your holiday have a look at the recommended links in the 'before you go' section just above.
Want to know if your flight is delayed? Check on www.baa.co.uk to find out.
No more fumbling for those important details! To keep all of your important information in one place, download and complete our really useful and Fre 'TravellersSOS Pocket Companion'. It's an Adobe (pdf.) file - to download it quickly right click on this Companion link and pick 'save as'. Then save it to your hard 'TravellersSOS Pocket Packing List' and tick off the items as you put them into your suitcase. Again, it's an Adobe (pdf.) file - to download it quickly right click on this Packing link and pick 'save as'. Then save it to your hard drive to open and print later.
Want some advice on how to take that perfect photo? Try http://www.kodak.com/US/en/nav/takingPics.shtml. A bit of a mouthful, and far too many 'Kodak's in the text and on the pages, but some useful advice and well worth a visit. It covers conventional (35mm) and digital photography. Also worth a look is the travel section on the www.nyip.com (the New York Institute of Photography website). Now there's a site to drop at the next dinner party….! A more specialist for digital cameras is www.saycheese.com

And some useful advice:
Remember that, although the form E111 offers some medical cover in certain European countries, it is not a substitute for good quality travel insurance. And you can get good quality travel insurance at very reasonable prices - from £25 for a family holidaying in Europe (see the links in 'planning a trip' above).
Take a copy of your travel insurance details with you (and leave a copy at home). It will have some important instructions for you to follow in the case of an emergency. If you don't follow them (for example, you don't phone them if you are incurring medical costs) you may find that you are not covered. Honestly, this does happen.
Remember to take 'reasonable precautions' to protect your property. All insurance policies contain this clause. It means that your travel insurer usually will not pay out if, for example, your bag was stolen from the back seat of a car. Even if the car was locked.
Credit and debit cards:
  • If you haven't already, buy a TravellersSOS policy! Click on the 'buy a policy' link at the top of the page.
  • Don't let them out of your sight when you pay for something. Your details can be copied in 2 seconds with one swipe. And this kind of crime is becoming more and more popular, especially overseas.
  • Watch out for the number of zeros - it's easy to make a mistake in places like Turkey or Italy.
  • Keep your receipts - it's not unknown for a zero to be added later on written slips.
  • Never write down your pin or disclose it to anyone, and beware of people watching you or standing too close to you at cash points.
  • Don't believe that rug salesman who tells you that it takes 3 months for the charge to hit your credit card. It will be on your next statement.
  • And report lost or stolen cards immediately. Don't assume you must have left them at home. And even if you did, the new ones will often be on the mat when you get back. Don't take the risk. Remember we can help
If you think you need to make a claim, notify your insurer promptly, in accordance with the terms of the policy. Often (including for TravellersSOS) this means within 24 hours of the incident, so that they can help you minimise your loss (and therefore their costs).
If you lose personal possessions most insurers require you to report the loss to the Police and to get a Police report. This can be a time consuming process. But if you want to make a claim, it is necessary.
Keep receipts for any costs you incur whilst away that you think you will need to claim for. For TravellersSOS this includes, for example, receipts for the cost of obtaining an emergency passport and the cost of calls to cancel lost and stolen credit or debit cards.
Don't forget that you have this policy (people do!). We're here to help.

Your Options...
  1. Update your policy details
  2. Download a claim form

Send your comments about our web site to feedback@TravellersSOS.co.uk

   

 

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