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APPLYING
FOR A POLICY
1.
How do I apply?
You
can apply online by clicking here
or you can call us (be sure to have your credit card ready
for payment) on 0870 780 1480.
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2.
Do I have to apply over the Internet?
No.
If you would prefer you can call us (be sure to have your
credit card ready for payment) on 0870 609 06 06 to apply
for a policy.
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3.
Do I need to have an e-mail address to apply for a policy?
No.
We can communicate with you via Royal Mail to your home address.
You won't receive the regular e-mail newsletter, with it's
exclusive member offers, but you will receive all of the other
peace of mind benefits of TravellersSOS.
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4.
I live outside the UK, can I apply?
Sorry,
no. TravellersSOS is only for UK residents.
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5.
How long does the policy last?
TravellersSOS
is an annual policy. It costs from £9.95 and lasts for
one year. At the end of that period we will contact you and
you can choose to renew or cancel your cover.
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6.
When I try to go onto the 'buy a policy' page I get a message
"The page cannot be displayed".
The
message continues "The page you are looking for is currently
unavailable. The web site might be experiencing technical
difficulties, or you may need to adjust your browser settings."
If
you can't resolve this problem by clicking "refresh",
it could be that your "encryption settings" need
upgrading. For your security, the 'buy a policy' page and
all of the others in the application section are encrypted
to the highest level of security used on the Internet, 128
bit. The security settings on your browser may be set to a
lower level of encryption (usually 56 bit), hence this page
cannot be displayed on your computer.
To
check the level of encryption on your browser you need to
load Microsoft Internet Explorer (even if you access the Internet
via AOL or Netscape, your browser still uses some of the functions
of Explorer). Once you've loaded Explorer click on 'Help',
and then from the menu click on 'about Internet explorer'.
Then look for the level of encryption (or cypher strength)
the version of Explorer you are running is set to. To load
the 'buy a policy' page (and most secure pages on the Internet)
this must be set to 128 bit.
You
can upgrade to 128 bit by going to the Microsoft web site,
and downloading a 'patch'. This page is:
http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp
It
takes 2 minutes to load this 'patch', and you can then buy
a policy!
Note:
If you decide to upgrade to the latest version of Internet
Explorer whilst you're there please note that, on a 28k connection,
it will take 15 minutes to download the 'upload manager' and
then another 2 hours 45 minutes to download the software.
After this it takes about half an hour to install it.
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