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affiliate faqs

ABOUT YOUR EARNINGS (COMMISSION)

  1. How do I earn income?
  2. What if I send a visitor to your site and they don't buy straight away, but come back to you later direct and buy?
  3. What is the minimum amount I have to reach before you pay me?
  4. How will my commission be paid?
  5. But you said you paid monthly. This says 60 days?

 

1. How do I earn income?

We will pay you 15% of the income received from each application generated via a link from your website. Compare that to the rates offered by other online programs!

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2. What if I send a visitor to your site and they don't buy straight away, but come back to you later direct and buy?

When a visitor comes on to our site we load a 30-day cookie onto their computer. We then use this cookie to track customers who return to our site to buy a policy without again following the link from your site. When a sale made on a return visit within this period of 30-day period we will be able to allocate the sale to you, and you will earn commission on it.

Three caveats on cookies. The following are rare, but we would like to draw them to your attention:

  • Although approximately 99% of systems and users accept cookies, some systems and some internet users do not. We will not be able to track (and therefore pay commission) on a visitor who does not buy when transferred from your site, chooses not to accept our cookie and then buys on a subsequent visit.
  • We will also not be able to allocate the sale to you if a visitor makes a return visit from a different computer.
  • Finally, if a customer follows a link from your site to our site and subsequently follows a link from another affiliate's site to our site, the affiliate whose link has most recently been followed will earn the commission.

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3. What is the minimum amount I have to reach before you pay me?

We will pay you commission each month that the amount you earn is above £50. If it is below £50 we roll this over to the next month, and pay you in the month that it reaches £50.

Given that you earn at least £1.50 for each sale (and around £2 in practice) we don't think this will be a problem!

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4. How will my commission be paid?

We calculate your total commissions due for a calendar month. Commission is paid on 'net' sales (new sales less cancellations). If this exceeds £50 we will pay you by bank transfer within 60 days of the month end, and we will e-mail you a confirmation of the amount and how it is made up.

In other words we will pay commission for December by the end of February. And as we collect income as part of the process, there is no 'we'll pay you when we get paid' delay that you'll often see in other affiliate programs.

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5. But you said you paid monthly. This says 60 days?

We do pay on a monthly basis. Once you are through the initial 60-day wait, you will receive a payment on a monthly basis. So you will receive payment for your December commission in February, January in March, etc., etc.

We have to allow for refunds to policyholders who take advantage of the 28-day 'no-questions-asked' cancellation period, and this is the simplest way.

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6. Why is your commission rate higher than that rate on other travel based programs?

Our view is that affiliates are our partners, and should be paid as much as possible (with enough left over for us to run a successful, long term business!). The affiliate programs of many of the holiday and flight based companies offer really low commission rates - £2.50 a sale from thomascook.com, for example, would amount to 0.5% of a £500 sale (even a bargain holiday for 2 is usually £500, and a on family holiday this represents…….).

We've set our commission rate to ensure that you make a good return per sale (averaging around £2). And our low cost means that you make more sales of TravellersSOS than of higher cost goods. So your cheques will be bigger.

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7. Isn't it better to be an affiliate for a merchant offering expensive products?

It would be IF (that's a big 'if'!):

  • it was as easy to sell an expensive product (a £500 holiday) as to sell a cheaper product (like TravellersSOS); and
  • the 'expensive product company' offered a comparable commission rate - 15% of £500 is £75 not £2.50.

But it isn't and they don't!

If the commission paid per sale (in £s) is similar (with TravellersSOS it is) you will be better off selling a lower priced product, as the number of sales you make (and therefore your total commission in £s) will be much higher.

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8. Do I get paid commission if I persuade other websites to sign up (to sell TravellersSOS)?

Some affiliate programs offer a 'two-tier' structure, where companies introducing further affiliates get a share of the commission generated by the affiliates they introduce. We prefer to pay you top rates of commission so that you will focus on selling the product, rather than selling the idea of selling the product!

If you want to recommend us to your friends, please feel free. But do so because you are making lots of money by introducing your customers to us - because you can honestly recommend us - not in the vague hope of a contingent financial benefit.

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